As an essential business during the pandemic, Mulder’s Moving and Storage has adapted to create safer environments for clients and staff. Increased cleaning procedures and workplace screenings are just part of the changes that have been made in business practices.
Although face-to-face and on-site estimates are a pillar to our excellent service, we understand that in the interest of keeping everyone safe, we needed to adopt a new way to provide accurate estimates while maintaining social distance.
Through the use of online communication platforms, such as Zoom, we are able to provide accurate estimates while clients provide us with the perspectives that we need to assess the job. We ask that you have a clear camera and solid internet connection so that we have an unobstructed view of the scope of the job.
The president of the company, Karel Shadley, has overseen the transition from on-site to virtual estimates. “With the adoption of Zoom, we have made the leap to virtual walk-throughs. We have been pleasantly surprised with the ease and simplicity of conducting virtual walk-throughs and have found this to be a viable solution to maintain social distancing. Our goal will always be to treat our customers with excellence, and we are able to continue providing exceptional service and accurate quotes with this technology.”
The impact of the current pandemic has caused businesses to shift in order to survive. This push allowed Mulder’s Moving and Storage to dive into virtual arenas where we had not invested much growth. We look forward to thriving with the addition of this new asset, and we are excited to apply this technology moving forward to better assist our clients even when social distancing is no longer required.